Privacy Policy

At Levoratrends, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or interact with our services, we may collect certain information, including:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Account information, if you create an account

Order Information

When you purchase from us, we may collect information related to your order, including the products purchased, order value, delivery details, and transaction status.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Website interactions
Referring website
Date and time of visits

This information helps us understand how customers use our website and improve their shopping experience.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Arrange shipping and delivery
Process payments securely
Communicate with you about your orders
Provide customer support
Respond to questions and requests
Improve our website, products, and services
Personalize your shopping experience
Send order confirmations and important service notifications
Send promotional emails or offers when permitted by law and where you have provided consent
Detect and prevent fraud, unauthorized activity, and security issues
Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our store are processed using secure payment providers.

We do not intentionally store your complete payment card details on our own servers. Payment information may be securely processed by third-party payment providers according to their own privacy policies and security practices.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and provide a better shopping experience.

Cookies may help us:

Remember items in your shopping cart
Keep you signed in
Understand website traffic and usage
Remember your preferences
Improve website performance
Provide relevant marketing and advertising

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. How We Share Your Information

We do not sell your personal information as a standalone product.

We may share necessary information with trusted service providers that help us operate our business, including:

Payment processors
Shipping and delivery providers
Shopify and related e-commerce services
Website and technology providers
Analytics and marketing service providers
Customer support services
Fraud prevention and security providers

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal proceedings, governmental requests, or to protect our rights, customers, website, or business.

6. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process customer orders.

Information submitted through our store may be processed by Shopify and its service providers in accordance with their applicable privacy practices.

7. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

New products
Special offers
Promotions
Collections
Seasonal campaigns
Brand updates

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.

Please note that you may still receive essential transactional communications, such as order confirmations and shipping updates.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions
Provide our services
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal and regulatory obligations

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

Request access to the information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Request information about how your personal information is used

To make a privacy-related request, please contact us using the information provided below.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.